Job Responsibilities

• Understand business needs and requirements, be curious and ask the important questions.

• Preparing Business Requirement proposal.

• Enable effective and strategic decision-making by analysing data from multiple sources and provide any possible use cases or report for customer

• Develop presentations that vividly and clearly communicate your analytical results and actionable insights for a diverse range of audiences.

 

• Incident Reporting

  • When the technical issues are complicated which needs an immediate response or troubleshooting, NOC engineers must escalate the matter to management as per their SOP (Standard Operation Procedure).

  • If need be, they can include Tier 2/SME, 3rd party or vendors for a faster resolution. They maintain the appropriate communication channels within intra teams or outside so that all stakeholders are kept informed ahead in time bound manner.

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Requirements

• Minimum of a Bachelor’s degree, preferably in Mathematics, Statistics, Computer Science or related fields. Masters is an advantage.

• Professional certifications for any business intelligence solution would be an additional advantage.

• Proven working experience in data analysis. Preferably at least 2 years of experience working in:

• Business users to gather requirements and design solutions; and/or

• Data analysis, excel and PowerPoint; and/or

• Cloud technology involvement

• Writing SQL query and building reports and dashboards with any business intelligence tool such as Tableau, QlikView/Qlik Sense, Power BI or equivalent

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Essential Skills

• Able to engage with various users to translate business requirements into data requirements.

• Good understanding of cloud technology

• Good understanding of dimensional modelling and data warehouse concepts

• Strong mathematical skills to help collect, measure, organize and analyze data 

• Solid problem-solving skills and creative thinking to identify new solutions.

• Adept at queries, writing reports, and making presentations

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Personal Attributes

• Natural curiosity with a goal / data-driven approach and focus.

• Great communicator, insightful, assertive, and independent with a proactive character.

• Able to work independently to multi-task, balance priorities and manage deadlines.

• Comfortable on both business and technical fronts to engage with diverse teams.

• Accuracy and attention to detail

• Go getter with a ‘do-what-it –takes-to-get-it-done’ attitude

• Aptitude for learning new technology and takes pride in his/her own work.

• Exemplify superior time management skills and capable of working productively with minimal supervision.