GlobeOSS
Utility Analytics
Drive digital transformation through advanced analytics with AI/ML. Increase operational efficiencies, increase customer experience and increase new innovative business products.
Utilities industry is facing multiple transformations and disruptions – from climate change, to distributed generation, to new business models and carbon footprint analytics. solar propensity analysis, EV charger site selection etc. Analytics is increasingly essential for the competitive and operational advantages.
GlobeOSS analytics skill-sets in big data analytics, customer experience analytics, operational analytics, IOTs and geospatial data sciences, can help our customers to achieve just that.
Utility Analytics
Use Cases
Energy Forecasting & Capacity Planning
Using AI/ML to improve financial and operational performance – load, price and revenue.
Smart Capacity Planning
Grid design and capital planning.
Customer Insights
Customer Insights. Know exactly what your customers want, when they want it. And make sure they get it.
Branches and location performance Insights
Customer Value Management
Loyalty
Customer Touchpoints analytics
Revenue Assurance
Reduce revenue leakage, across multiple process, touchpoints, credit and collections.
Customer Intelligence & Next Best Offer
Determine customer loyalty state, next best action, customer lifetime value using AI.
Churn Prediction
Next Best Offer
Automation of Real-time Customer Experience, contextual, digital engagement and customer value.
Real-time Monitoring & Predictive Asset Maintenance
Predict the future issues and maintenance. So that this can be proactively handled to maximised uptime.
Realtime monitoring of plant operation, anomaly detection, performance dashboards, report generation.
Solar Propensity Analysis
Public Data and Internal Data combination. Hyper-target your campaigns at a deeper granularity
Geomarketing campaigns for B2C solar panel installations, as well as creating solar calculators to measure propensity and profitability.
Geo-Marketing
Public Data and Internal Data combination. Hyper-target your campaigns at a deeper granularity
Water Management
Geospatial Analytics allows our customers to maintain information about network assets, perform field inspections, inform customers about overflows, and reduce water loss - water delivery, sewer collection, or stormwater conveyance.
Technology
Advanced Data Analytics
Cloud, On-Prem or Hybrid - helping our utility customers in digital operation, digital customer experience, digital business and digital security and fraud.
AI & Machine Learning
Unlock new possibilities and amplify our impact for society and utility businesses with AI/ML
Geospatial Data Science
Analysing spatial data combined with analytics and AI/ML for positive utility business impact.
Internet of Things (IOT)
With our expertise in data analytics and AI/ML, we will also enable utility enterprises to create sustainable IOT initiatives - edge, cloud and hybrid.
Security analytics
Helping our utility customers in automating SOC, using many supporting tools like data analytics, SIEM, Threat Intelligence, SOAR and Endpoint security.